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Shoprite People Delivery Assistant

Employee Centric Delivery

  • Providing administrative support across the relevant People function.

  • As directed by the People Partner, providing additional People support to various stakeholders to support them in delivering an efficient and effective service to business and employees across the People functions and employee life cycle -i.e. recruitment, payroll-related, benefits-related, wellness, communications, onboarding, exit management, etc.

  • Adhering to legislative as required by the functional role.

  • Co-coordinating the resolution of queries related to the relevant People function, often communicating on behalf of others and delivering messages to third parties.

  • Compiling and updating documents as required.

  • Capturing, loading and processing of relevant documents on relevant systems.

  • Maintaining filing and recording all required administration on systems for reference and auditing purposes.

  • Updating and maintaining People data in accordance with data standards.

  • Making use of official templates and systems for correspondence, memos and related administrative activities.

  • Updating and maintaining People data in accordance with data standards.

  • Liaising with external third parties if required in terms of the People processes within functional area.

  • Ongoing screening of incoming correspondence and addressing according to the level of priority for and within the relevant People function.

  • Participating in projects and other ad-hoc activities like orientating new employees within the first week of joining.

Financial, Reporting & BI

  • Ensuring accuracy in data input and relevant reports as applicable to the business.

  • Assisting with compiling basic reports for input to broader People requirements.

  • Consolidating basic costs or data as required.

Governance & Compliance

  • Ensuring compliance with relevant labour relations frameworks and legislation.

  • Ensuring compliance to organisational and legislative governance frameworks and standards including the Health and Safety requirements and POPI Act.

  • Managing the identification and mitigation of functional team and administrative risk.



  • HR degree or HR diploma 



  • +1 year in an HR administrative or HR Assistant role with exposure to various aspects of the HR employee lifecycle –delivering HR administration, HR support, and Assistant HR service delivery functions or equivalent role.


  • HR Experience within the FMCG, retail sector, or similar sector.

Knowledge and Skills

 Essential Skills

  • Highly computer literate with capability in email, MS Office, and related business and communication tools.

  • Excellent verbal and written communication skills– fluent in English and at least one other official language.

  • Meticulous attention to detail.

  • Ability to accurately follow instructions.

  • Works well under pressure and meets tight deadlines.

  • Effective HR administration and people management skills.

Desirable Knowledge :

  • Basic knowledge and application of human resources and industrial relations.

  • Working knowledge of SAP.