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fidelity: Control Room Operator

Key Performance Areas: (Not totally inclusive)

Informing duty managers of incidents as and when required Able to record all incidents in a Occurrence Book (OB) as well as in a Electronic OB Receiving complaints and informing management accordingly Able to exercise and maintain discipline Able to follow instructions accurately Monitor the CCTV at all times

Minimum Requirements:

Grade 12 Grade A PSIRA registered and accredited, with traceable references A minimum of two years’ experience in the security industry Control room Fluent in English Must be able to work independently and under pressure Must be reliable and trustworthy Must be able to work shifts and extended hours if necessary Strong organizational skills, as well as good interpersonal communication and liaison skills are essential Well groomed appearance Of sober habits Computer Literacy in MS Office

Core Competencies:

Good communication skills Good writing skills Good telecommunication skills