RCL Foods: Regional Sales Manager
RCL FOODS is seeking a Regional Sales Manager to join our Baking business unit. The role will be based in Rustenburg and will report into the Sales Executive. The Regional Sales Manager will be responsible for developing and implementing the appropriate solutions in the form of value propositions to meet or exceed all sales goals, performance quotas and process expectations in the relevant region as well as provide tactical, operational leadership and support to the regional sales team.
Degree in Management, Business Administration and/or Marketing. Valid Code EB drivers’ licence. 5 to 8 years' experience in a marketing and sales function that includes coordinating sales teams and managing complex and/or significant customer relationships. Baking industry experience.
Duties & Responsibilities
Sales Management: Develop and execute the regional sales strategy. Manage and monitor strategic target achievement. Manage and coordinate accurate regional sales (volume and product) forecasting and ensure alignment to and input into the national planning and processes. Drive the implementation of the pricing strategy and practices. Develop key internal relationships in various functional areas and at various levels. Track regional competitor activity and performance. Develop, implement and manage regional marketing objectives. Drive horizontal and vertical growth opportunities. Constantly analyze statistics regarding the number of sales made in a given time period, the resulting profits, and the need for new clients and products. Drive the achievement of applicable strategic and operational targets. Coordinate sales team promotional activities across the region. Customer Relationship Management: Maintain and expand the customer base by building and maintaining good relationships with key customers and recognizing new customer opportunities. Understand key customers’ operations and strategies as well as their requirements and trends. Gather regional market intelligence on national and regional accounts. Manage and coordinate regional resources in line with customer plans in order to achieve strategic objectives (call planners etc). Ensure the customer service policy is rigidly implemented and maintained. Resolve escalated customer queries and issues professionally and in the best interest of all parties. Supply Chain and Distribution Management: Manage regional stock availability issues with depots. Oversee the regional order taking process. Regional Budget Management: Drive the achievement of regional sales budgets in terms of volume. Control regional sales costs. Regional Management: Lead the regional team towards meeting strategic objectives and targets through regular communication and utilization of the full organizational talent management tool set. Manage and deliver on succession plans to enable the development of a future generation of leaders and specialists and ensure optimal turnover and retention levels are maintained. Champion training and development of the team through the utilization of available training opportunities or by contributing to the development of new training solutions in collaboration with regional and national training specialists. Conduct regular performance appraisals with subordinates and ensure that the process is cascaded throughout the regional team. Develop and manage high performance multi-disciplinary teams in order to solve problems within the region. Encourage skills workshops between multi-disciplinary teams and across the regional team to realize the transfer of skills. Conduct weekly management meetings and ensure that records are kept and shared across the team and that action plans agreed to within team meetings are delivered upon. Manage the employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy. Monitor team performance and provide regular feedback. Coach and support team members where necessary to achieve objectives.