Shoprite SAP Solution Manager Administrator I


Adhere to?and maintain SAP Solution Management system configurations. Monitor?system performance and?attend to?issues as they arise. Execute?and manage Change Request Management processes within Solution Manager. Provide?first-line support for Solution Manager incidents and service requests. Conduct analysis?through system health checks and ensure compliance with best practices and internal policies. Support?system upgrades and patches to keep the Solution Manager environment current. Gather?and maintain technical documentation related to Solution Manager configuration and processes. Develop?and update user manuals and training materials to?train?other team members and users. Collaborate?closely with SAP functional and technical teams to?align?Solution Manager functionalities with various SAP modules. Research?enhancements in collaboration with external vendors and stakeholders to improve Solution Manager capabilities. Utilise?Solution Manager’s capabilities for application lifecycle management (ALM), including monitoring, testing, and documentation. Attend to?project management tasks related to SAP implementations or upgrades while?executing?Solution Manager functionalities. SAP certification in Solution Manager or related SAP solutions
Experience
Knowledge and Skills